Returns & Refunds

100% Satisfaction Guarantee

If you're not satisfied with your purchase for any reason, we'll refund your money in full. We're confident in the quality of our products and want you to be completely satisfied.

30-Day Return Window

You have 30 days from the date of purchase to initiate a return. To be eligible for a return, the product must be in its original condition with your Order Number and the packaging unopened. Items that have been opened or used cannot be returned for safety and quality reasons.

Refund Process

1. Contact regenxx@pm.me with your order number
2. Provide details for return and provide a explanation
3. Receive return shipping label and instructions
4. Ship product back in original packaging
5. Receive refund within 5-7 business days

Return Conditions

• ✓Products must be unopened in original packaging
• ✓Items are in resellable condition (no contamination)
• ✓Return shipping cost is the customer's responsibility unless defective
• ✓Refunds are issued to original payment method